B ended up driving me to the airport yesterday. To say she wasn't happy is the biggest understatement of the year. Where does a company get off thinking they can cancel an hour before they are supposed to pick someone up? Total bullshit. We both posted tweets and facebook posts about it and I verbally told at least three people yesterday about my experience. Negative press all around. In this day and age of technology, companies can't afford to give bad customer service. One bad experience will reach too wide an audience too quickly.
My flights were uneventful. I didn't get my upgrade on either flight which sucked from LAX to Denver as it was a small plane with no width on the seats. People think leg room is the issue, it's the width. The rows should have three seats instead of four. That extra seat just makes it tough on everyone.
Got to Denver about 2:30, almost a 1/2 hour ahead of schedule. Talked to B, found my driver (which the hotel took care of arranging for me, yay being Hilton Diamond), and headed downtown. I am staying literally right downtown. I am in the middle of everything. I walked over to the client's office around 4 and we spent about an hour together going over the room layout, the expected students, the agenda, etc. Got back to the hotel, unpacked, ironed, and headed down for dinner. I tend to be lazy my first night somewhere and if it's available eat at the hotel restaurant. This one wasn't bad. I had a bison flatbread with grilled broccilini, and bourbon peach cheesecake for dessert. Tasty.
Got back to the room, talked to B, watched some Futurama, and fell asleep by 9 because I had a splitting headache. Altitude? Heater? Unknown. Probably my eyes. Eye strain headache. I need to replace my contacts. Can't do that until the 3rd thanks to insurance. So my eyes are killing me on long days like this.
Heading out in a couple of hours. Class runs from 8:30-4:30 each day. Let's see how this goes.
Tuesday, December 17, 2013
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